About

Tracey brings over two decades of leadership experience within the care sector, having served as both a Registered Manager and a Responsible Individual. Her practice is grounded in a strong commitment to person centred, nurturing, and relational care, ensuring that every child within the service experiences safety, dignity, and genuine belonging.
Her professional values are deeply informed by personal experience. Growing up with a brother who had complex needs, Tracey witnessed first-hand the profound difference that high quality care—and poor quality care—can make to a child and their family. This has shaped her unwavering expectation that homes must never become institutional in culture or practice. She champions environments that are warm, supportive, homely, and emotionally attuned, where children feel genuinely “at home”.
A core part of Tracey’s approach is ensuring that children have meaningful choice and control in their daily lives. This includes decisions about their bedroom, colour schemes, décor, and the overall feel of the home. She ensures that every child’s voice is not only heard but actively influences decisions about their care and their environment.
Tracey is equally passionate about compliance, quality assurance, and workforce development. She maintains rigorous oversight of staff training, ensuring that all mandatory requirements are met and that specialist or bespoke training is provided to meet each child’s individual needs and outcomes. She views supervision and appraisal as purposeful, reflective conversations—not administrative tasks—where staff and managers are listened to, supported, and understood.

Tracey’s leadership is characterised by high standards, relational practice, and a steadfast commitment to creating homes where children feel safe, valued, and empowered.

With more than 25 years of experience across public services, Scott has worked within homelessness and young people’s homelessness provision, mental health care, complex disability services, large residential care homes and children’s homes. His career has centred on senior operational leadership, service development and quality assurance within regulated environments.
He brings a values led, people centred approach to his work, combining practical leadership with a strong emphasis on consistency, relational practice and measurable outcomes. He has extensive experience guiding teams through organisational change, embedding good practice and continuous improvement, and fostering collaborative working to ensure services remain safe, effective and responsive.
Scott is particularly committed to delivering high quality services for children and young people. He believes that children in care deserve lives that feel safe, stable and ordinary, where care is experienced as nurturing, respectful and reliable, and where each child is supported to develop confidence, positive relationships and a strong sense of belonging.
Alongside his professional practice, Scott values creativity, problem solving and maintaining an active lifestyle. He enjoys design and hands on projects, and prioritises balance outside of work, recognising that this supports reflective, grounded and effective leadership.

Ian is an experienced Care Home and Registered Manager with over 23 years’ experience in the childcare and social services sector. He is recognised for building strong, positive relationships with young people, staff, and senior stakeholders, and for his calm, solutions focused leadership style. Ian has particular strengths in safeguarding, staff development, conflict resolution, and operational management. His career includes long term service with Newport City Council and more recently as Registered Manager with Hanbury Care, where he successfully led a crisis unit and established and managed a new long term residential home.
Alongside his professional experience, Ian brings strong personal values shaped by a career as a professional rugby player, having represented his country at three levels. This background developed a deep appreciation for teamwork, discipline, and resilience, as well as exposure to diverse cultures through international travel. Outside of work, Ian enjoys golf, fitness, and cooking, maintaining an active and balanced lifestyle that supports his commitment to high quality care and effective leadership.